“I find it amazing in this day of lost customer service skills to find an organization so totally dedicated to providing just that.” - Barb M. | Business Office Team Leader
Need to Know Info
With many years of experience in changing standards and regulations in the claims processing industry, eProvider Solutions has become adept at meeting the obstacles head on. We are actively preparing our office for the ICD-10 transition and are carefully considering how to assist our providers in their transition. Click the read more button for answers to Frequently Asked ICD-10 questions and helpful web links.
Frequently Asked Medicare Questions
These Questions are often asked to Service Providers like Us.
Q. Are you prepared to meet the ICD-10 deadline of October 1, 2015?
A. Yes, we have been prepared since the implementation of 5010 in 2011.
Q. Can you verify that you have updated your system to Version 5010 standards for electronic transactions?
A. Yes, eProvider Solutions is compliant with all 5010 requirements.
Q. Who will be my primary contact at eProvider Solutions for the ICD-10 transition?
Q. Can we set up regular check-in meetings to keep progress on track?
Q. Can my practice send test claims with ICD-10 codes to see if they will be accepted by the payer?
Q. Can you provide guidance or training on how my clinical documentation will have to change to support ICD-10 coding?
A. Please refer to the CMS links below for resources that will assist you in understanding the coding changes.
Q. Do you anticipate any pricing changes for your services due to the switch to ICD-10?
A. Claim fees will not be impacted by the switch to ICD-10. If your facility requires consulting, mapping changes or edits standard fees would apply.
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